Stop Fighting
Your Technology
You started your business to follow your passion, not to become an IT expert. But somehow, you find yourself spending more time fixing computers than serving customers.
What if we told you there's a better way? That you could have someone looking after all the technology stuff, so you can get back to doing what you love?
Computer takes 10 minutes to start up
"I really should get someone to look at this..."
Password expired overnight
"Which system was this for again? Was it 8 or 12 characters?"
Suspicious email in inbox
"Is this real? Should I click it? What if I mess something up?"
Staff member cant access shared files
"Now I have to figure this out instead of serving customers..."
The day is just getting started...
Scroll to discover the solution
What Managed IT
Actually Means
Think about it this way - you probably already have professionals looking after the important parts of your business. You wouldn't try to do your own tax returns or write your own contracts, right?
Managed IT services means having a team of technology experts who take care of all your computer stuff, just like your accountant takes care of your books or your lawyer handles your contracts.
They make sure everything works properly, keep your data safe, and handle all the technical headaches so you can focus on what you do best - running your business. This includes helping you understand cloud computing basics,choosing the right cloud solutions, and ensuring data compliance requirements are met.
Your Accountant
Handles all your financial compliance, tax returns, and bookkeeping
They Handle:
- GST returns every two months
- Annual tax filings
- Financial record keeping
- Compliance with IRD requirements
You Focus On:
Growing your business revenue
Your Lawyer
Takes care of contracts, legal compliance, and protects your interests
They Handle:
- Contract reviews and drafting
- Legal compliance requirements
- Employment law matters
- Business structure advice
You Focus On:
Making strategic business decisions
Your IT Partner
Manages all your technology so it just works, every day
They Handle:
- Computer maintenance and updates
- Email and password management
- Data backup and security
- Technology planning and advice
You Focus On:
Serving your customers and growing your business
The Bottom Line
Just like you trust professionals with your finances and legal matters, managed IT services lets you trust the technology experts with your computers, while you get back to doing what you love.
No more Tuesday morning computer dramas. No more password panic. Just technology that works, backed by people who care about your success.
Our Services in
Plain English
Forget the technical jargon. Here's what we do and, more importantly, what it means for your business day-to-day.
IT Support Desk
Your technology safety net
When something goes wrong with your computers, instead of panicking or trying to figure it out yourself, you simply call us. We fix it quickly so your team can get back to work.
Your team stays productive, customers get served, and you avoid the stress of technology emergencies.
User Management
Making sure the right people see the right things
We handle all the behind-the-scenes work of making sure your team can access what they need for their job, while keeping sensitive information secure from people who shouldn't see it.
Break-Fix Support
When things go wrong, we make them right
Technology breaks - it's just a fact of life. When it happens, instead of losing business hours trying to fix it yourself or waiting days for a technician, we get you back up and running fast.
What This Means For Your Day
- No more "I can't log in" emergencies disrupting your morning
- Staff know exactly who to call when technology plays up
- Problems get fixed quickly by people who actually know what they're doing
- You can focus on your customers instead of computer issues
Before (Current Reality)
"Computer issues during important client meetings led to lost time and productivity."
After (With Managed IT)
"Remote support resolves technical issues quickly, keeping business operations running smoothly."
The Real Benefit
It's not really about computers and servers and technical stuff. It's about giving you back your time, reducing your stress, and letting you focus on what you're passionate about.
Yes, It's An
Investment
We're not going to pretend managed IT services are free. But let's have an honest conversation about what it actually costs compared to the alternative.
Here's the thing: You're already paying for IT. Maybe not directly, but every time your computer crashes, every hour spent wrestling with passwords, every customer who leaves because your systems are down - that's all costing you money.
Real Cost Calculator
Common business scenariosCost Breakdown
That's 7 months of managed IT services. One incident costs more than nearly a year of prevention.
Predictable Monthly Costs
Instead of surprise $3,000 emergency bills, you pay a predictable monthly amount. Like insurance for your technology.
- No surprise repair bills
- Budget with confidence
- Tax-deductible business expense
Your Time Has Value Too
If you're earning $100/hour running your business, spending 4 hours fixing a computer problem costs you $400 in lost opportunity - plus the repair cost.
The Bottom Line
Most Auckland small businesses find they actually save money with managed IT services. Between avoiding emergency costs, preventing downtime, and getting back valuable time, it pays for itself.
It's not an expense - it's an investment in running a more successful, less stressful business.
Someone's Got
Your Back
We're not going to scare you with horror stories about cyber attacks. But here's the reality - over half of New Zealand businesses faced some kind of cyber threat last year. The good news? Most of these can be prevented with the right protection.
Think of us as your digital security guard. We're not there to make you paranoid about every email. We're there to quietly handle the threats so you don't have to worry about them.
How We Protect You
Just like physical security, digital protection works in layers. Each one adds another barrier between threats and your business.
Monitoring & Detection
We watch your systems 24/7 for anything suspicious
Like having a security guard who never sleeps, always watching for trouble
Access Control
Making sure only the right people can get into your systems
Like a bouncer who checks ID and keeps the wrong people out
Data Protection
Keeping your customer information safe and secure
Like a safe that protects your most valuable business assets
Real Scenarios, Real Protection
Scenario: Suspicious email arrives
Without Protection:
Staff member clicks link, malware infects entire network
With ITC Watching:
System blocks suspicious email automatically, staff never see it
Result: Business continues normally
Scenario: Someone tries to hack your system
Without Protection:
Undetected until damage is done, data potentially stolen
With ITC Watching:
Attempt detected and blocked immediately, you get notified
Result: Attack fails, business unaffected
Scenario: Staff member leaves company
Without Protection:
They still have access to systems and customer data
With ITC Watching:
All access automatically removed on their last day
Result: Customer data stays secure
Privacy Act Compliance Made Simple
New Zealand's Privacy Act requires businesses to protect customer data. We help you do the right thing by your customers without becoming a legal expert.
- Proper data handling procedures
- Breach prevention and response plans
- Regular security updates and patches
Peace of Mind for Business Owners
Your customers trust you with their information. We help you honor that trust while protecting your business reputation.
Security That Just Works
You don't need to become a cybersecurity expert. You just need someone watching your back who knows what they're doing. That's what we're here for.
Quiet, effective protection that lets you focus on your business, not on worrying about digital threats.
We're Not a
Faceless Corporation
Sure, we could have grown into a massive company with call centers and ticket systems. But we chose to stay boutique because that's how we deliver the best service to Auckland businesses.
Being small is our superpower. We know every client personally, understand your business challenges, and can make decisions quickly without layers of corporate bureaucracy.
We Know Your Name
You're not ticket #47291 to us. We know you, your business, and your unique challenges.
Personal relationships mean we understand your specific setup and needs without requiring lengthy explanations every time.
vs. Big Corporate IT
Big companies: "Please hold while we transfer you to someone who has never heard of your business..."
Actually Local
Based in Freemans Bay, we understand Auckland businesses and can provide on-site support when needed.
Being local means we can provide prompt on-site assistance instead of lengthy phone support sessions.
vs. Big Corporate IT
Offshore call centers: "Try turning it off and on again" (for the 50th time)
Real Relationships
We build partnerships, not just service contracts. Your success is our success.
Long-term partnerships allow us to understand your business growth and plan technology solutions accordingly.
vs. Big Corporate IT
Corporate providers: "Our SLA states 4-hour response time..." (but no one actually cares about your business)
Why Local Matters
- We understand Auckland traffic and can get to you quickly when needed
- Same time zone means real-time support during your business hours
- We know local suppliers, regulations, and business challenges
- Face-to-face meetings over coffee in Freemans Bay when you need them
How We Stay Connected
Regular check-ins
Not just when things break, but to plan and improve
Direct access to our team
No phone trees, no ticket systems, just real people
Tailored advice
Solutions that fit your business, not one-size-fits-all
Technology + Relationships = Success
Yes, we're excellent at fixing computers and securing networks. But what really sets us apart is that we genuinely care about your business success.
When you succeed, we succeed. That's not just marketing speak - that's how we've built our business for over a decade.
Ready to Stop
Fighting Technology?
We'd love to have a chat about your current IT challenges. No obligations, no high-pressure sales tactics - just a friendly conversation about whether managed IT services might be right for your business.
Here's our promise: We'll give you honest advice based on what's best for your business, not what's best for our sales targets. Sometimes that means managed IT services, sometimes it means something else entirely.
What to Expect from Our Conversation
No Sales Pitch
We'll listen to your challenges and give honest advice, even if managed IT isn't right for you
Plain English
No confusing technical jargon - just clear explanations of your options
No Pressure
Take time to think about it. If we're a good fit, you'll know. If not, no worries.
Practical Next Steps
Whether you work with us or not, you'll leave with actionable advice for your business
Prefer to Reach Out Directly?
Visit Our Office
Pop by for a coffee in Freemans Bay
36 Ireland Street, Freemans BayTake the Next Step
Every successful business owner knows when to get expert help. For your finances, you have an accountant. For legal matters, you have a lawyer. For technology...
Maybe it's time to have someone you can trust looking after your IT.